Privacy Policy
Last updated: March 20, 2026
Our Approach to Privacy
At Fenix, we believe your personal data belongs to you.
We built Momento to help people discover real-world experiences and connect with others. That only works if you trust us.
- We collect only what we need to provide the service
- We use your data to help you connect — not to exploit your attention
- We do not sell your personal data
- We do not track you across other apps or websites for advertising
We may feature promoted events or content within Momento, but this is based only on your activity within the app — not on tracking you across other services.
Our goal is simple: help you find your people — safely, respectfully, and on your terms.
What This Policy Covers
This Privacy Policy explains how Fenix Social, LLC (“Fenix,” “we,” “us”) collects, uses, and protects your information when you use:
- The Momento mobile application
- Our website (https://joinfenix.net)
- Related services
1. Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Username and password
- Profile details (optional)
Location Information
We collect location data to power core features of the app.
Used for:
- Showing nearby events
- Improving event recommendations
Important:
- Location is collected only while using the app or with your permission
- We do not track your location across other apps
- We do not share your real-time location with other users without your consent
You can disable location access at any time in your device settings.
Contacts (Optional)
If you choose to enable contacts:
Used for:
- Helping you find people you know
We do not:
- Sell your contacts
- Use contacts for advertising
Device & Usage Information
- Device type, operating system, and identifiers
- App usage and interactions
- IP address
Used for:
- Security and fraud prevention
- Debugging and performance improvements
- Understanding how the app is used
Analytics & Diagnostics
We use third-party tools to improve our app:
- PostHog → helps us understand feature usage and improve the experience
- Sentry → helps us detect and fix crashes and technical issues
These tools may collect:
- Device information
- App usage data
- Error and crash data
- IP address (for diagnostics)
We use this information only to improve functionality, performance, and reliability.
Notifications
We may send notifications related to:
- Events
- Messages
- Account activity
You can disable notifications at any time in your device settings.
Device Permissions
We request access to certain device features only when needed:
- Camera → to create event content
- Contacts → to find people you know
- Microphone → for audio features (if applicable)
You can disable these permissions at any time.
2. How We Use Your Information
- Create and manage your account
- Show relevant events and recommendations
- Enable communication between users
- Improve app functionality and performance
- Prevent fraud and maintain security
- Show promoted events or content within the app based on your activity
What We Don’t Do
- Sell your personal data
- Share your personal data with third-party advertisers
- Track your activity across other apps or websites for advertising
Any promoted content in Momento is based only on your activity within the app.
3. How We Share Information
Service Providers
We work with trusted vendors (such as PostHog and Sentry) who process data on our behalf and are required to protect it.
Location & Maps Services
We use services like Google Maps to provide location-based features. These providers may process location data to function.
Other Users
If you use social features (profiles, posts, events), some information may be visible to others.
You control what you share.
Business Transfers
If Fenix is involved in a merger or acquisition, your data may be transferred as part of that transaction.
Advertising Clarification
We do not share your personal information with advertisers. Promoted content is delivered within the app using first-party data only.
4. Cookies & Tracking
- Keep the app functioning
- Remember preferences
- Analyze usage patterns
We may use this information to show relevant events or promoted content within the app.
We do not track you across other apps or websites.
5. Social Login
If you sign in using a third-party service (e.g., Google):
- We receive basic profile information
- We use it only to create and manage your account
We do not control how third-party platforms use your data.
6. Data Retention
- While your account is active
- As needed to provide services
- As required by law
When you delete your account:
- We delete or anonymize your data within a reasonable timeframe
- Some data may be retained for legal or security purposes
7. Security
We use reasonable technical and organizational safeguards to protect your information.
No system is completely secure, but we continuously improve our protections.
8. Your Rights
- Access your data
- Correct your data
- Delete your data
- Export your data
To make a request: hello@joinfenix.net
9. Your Choices
- Location permissions → device settings
- Notifications → device settings
- Marketing communications → unsubscribe anytime
10. Age Restrictions
Momento is intended for users 16 years of age or older.
We do not knowingly collect personal information from individuals under 16. If we learn that we have collected such data, we will delete it.
11. Updates
We may update this Privacy Policy from time to time.
If changes are significant, we will notify you.
12. Contact
Fenix Social, LLC
160 Alewife Brook Pkwy #1352
Cambridge, MA 02138
United States
Email: hello@joinfenix.net